GoButtons

Compared with personal alarm pendants

One of these is for emergencies. It is not this one.

Personal alarm pendants and GoButtons both put a button in somebody’s reach, and there the resemblance stops. If you are shopping for an emergency alarm, this page is trying to talk you out of the wrong purchase.

These are not two versions of the same thing

A personal alarm pendant exists so that somebody in trouble reaches a monitoring centre staffed around the clock, which can call an ambulance whether or not any family member answers. GoButtons has none of that: no monitoring, no call centre, nobody on duty, no escalation, and no guaranteed response. It sends a message to family or colleagues who may be asleep, in a meeting, or out of signal. If the question you are answering is “what happens if they fall and nobody is there”, the answer here is “nothing”, and you want a pendant.

Plenty of people should have both

These are not competing purchases, and treating them as a choice is the mistake this page exists to prevent. A pendant answers what if something goes badly wrong. GoButtons answers how do we talk to each other the rest of the time, which is nearly all of it.

The second question is the one that gets ignored, because it has no obvious product attached to it and because it does not sound urgent. It is still the one that shapes how somebody's day feels: whether asking for company is a whole production, whether they have stopped asking because it is tiring, whether anyone knows they wanted something before it stopped mattering.

Why the everyday case needs a different design

A pendant is deliberately hard to press by accident, because a false alarm costs a monitoring centre real money and costs the wearer real embarrassment. That design is correct for what it is, and it is exactly wrong for “come and sit with me for ten minutes”.

So the two products pull in opposite directions. One wants to be pressed as rarely as possible and is built to make that true. The other is worthless unless it is pressed constantly — which is why GoButtons buttons carry ordinary words somebody chose, why there are several of them, and why nothing dramatic happens when one is used.

The tell is how the person talks about it. If they hesitate before pressing because they are not sure it counts, the thing in their hand is the wrong shape for what they wanted to say.

When to buy a personal alarm pendant instead

This is meant plainly rather than as a rhetorical move. If any of these describe you, stop reading and go and look at a personal alarm pendant — we would rather you did that than bought this and discovered the gap at the worst possible moment.

  • Somebody lives alone and the worry is a fall, a blackout, or being unable to reach a device across the room.
  • You need somebody to answer at three in the morning whether or not a family member picks up.
  • The person needs help to be summoned when they cannot press anything, or cannot say what is wrong once they have.
  • Anyone clinical is involved in the decision, or it needs to satisfy a care plan, a discharge condition, or an insurer.
  • The honest answer to “who is on the other end at any hour” has to be a service rather than a person.

Side by side

Where the honest answer is “a personal alarm pendant”, the row says so. A comparison in which one side wins everything is an advertisement, and this page would rather be useful.

  Alert pendant GoButtons Verdict
Who answers A staffed monitoring centre, around the clock, under contract. Family or colleagues you invited, whenever they see their phone. Better: Alert pendant
Emergencies The entire purpose. Can summon an ambulance and hold the line. Not designed for them at all, and must not be used for them. Better: Alert pendant
Works away from home Mobile pendants work anywhere with signal, often with location. A station stays where you put it. It is a room, not a person. Better: Alert pendant
Automatic detection Many detect a fall and raise an alert with no press at all. Nothing happens unless somebody presses a button. Better: Alert pendant
Saying which thing you want One alarm. Somebody talks to you to find out what is wrong. A few named buttons, so the message arrives already specific. Better: GoButtons
Everyday, undramatic use Pressing it is an event. People hold off rather than “waste” it. Meant to be pressed constantly, for tea as well as for trouble. Better: GoButtons
Knowing who is dealing with it The centre knows. The family often finds out afterwards. Everyone connected sees who answered, as it happens. Better: GoButtons
Wearing something A pendant or wristband, which only works if it is worn. Nothing to wear, and nothing to remember. It is on a table. Different, not better
What it costs A monthly monitoring fee, and usually hardware up front. A monthly fee, no hardware, on devices you already own. Different, not better

What GoButtons costs

$9.99 a month covers one station and one person besides you, after two weeks free with no card. The pricing page has the sums worked out for a few ordinary setups.

There is no hardware to buy, no installation, and nothing to fit to a wall — it runs on phones and tablets you already own. That is a genuine difference in what the money buys, and it cuts both ways: nothing has been installed, so nothing has been checked.

If GoButtons is the right shape, which situation is yours?

  • families — Someone at home who needs to reach you without shouting, phoning, or learning an app.
  • schools and classrooms — A pupil who cannot reliably get an adult’s attention across a room.
  • workshops and day services — People at benches or stations who need a supervisor, across noise and distance.
  • front desks and counters — Someone on a desk who needs a colleague from the back, without leaving it.